Telepsychiatry in Texas, Idaho, Washington, Oregon, and Nevada Emergencies: 911 or 988

FAQs

Common questions

Who provides care at Avenelle?

Care is provided by Cynthia Love, MSN, APRN, PMHNP-BC, a board-certified psychiatric mental health nurse practitioner. She evaluates and treats children, adolescents, and adults.

Are visits in person or by telehealth?

Visits are by telehealth. You must be physically located in Texas, Idaho, Washington, or Oregon at the time of the appointment.

Do you take insurance?

Yes. Contact the office to confirm your plan and benefits before the first visit. Self-pay and out-of-network care are also available.

Can you complete FMLA, IEP, or 504 paperwork?

FMLA and other medical leave certification may be completed for established patients when the clinical record supports it. Approval of leave is decided by the employer or plan administrator.

IEP supporting documentation and Section 504 supporting documentation/forms, including ADHD-related classroom and testing accommodations, may be completed when clinically supported. Schools and testing organizations make the final decision. See Forms and documentation.

How are parents involved when the patient is a minor?

For minors, parent or guardian involvement and consent are handled according to age, clinical circumstances, and applicable state law. Adolescents may also have appropriate private time with the clinician.

Will I receive a prescription at the first visit?

Not always. Medication is considered when it is clinically appropriate. A first visit does not guarantee a prescription or paperwork.

What if I am in crisis?

Avenelle does not provide emergency services. Call 911, call or text 988, or go to the nearest emergency department.